Home Claims

In the event of a claim, please report it to the Claims Company within 31 days of any charge made to your card by the rental company for damage involving the rental vehicle.

You will be issued with a Claim Reference Number, which should be quoted on all subsequent correspondence and a claim form will also be sent to you.

AXA Assistance, PO Box 54098, London SW20 8UU

Phone: 0845 458 9677

Lines open Mon-Fri 09.00-17.00 GMT

Email: car.rental@axa-assistance.co.uk